Associate

Preparation:

• Complete all sections of the Preparation Document: Go through every section of the Dynatrace Associate Learning Path meticulously.
• Review buttons and subtopics: Ensure all buttons and subtopics within each section are thoroughly reviewed to grasp the nuances of the Dynatrace platform comprehensively.
• Complete recommended action items: Pay special attention to the "call to action" section at the end of each lesson and execute the recommended action items to reinforce your learning.
• Schedule your exam: Once you feel confident in your understanding of the material and have completed all sections, schedule your exam to become a certified Dynatrace Associate.

Prerequisites:

Before embarking on the Dynatrace Associate Learning Path and scheduling the exam, ensure you meet the following prerequisites: 

• Familiarity with Service Oriented Application (SOA) Architectures.
• Understanding of Application Servers such as WebSphere, WebLogic, JBoss, Tomcat, IIS, etc.
• Knowledge of the structures of mobile and web applications and their underlying hosting architecture, including databases, networks, and processes.
• General familiarity with application performance metrics.
• Proficiency with operating systems like Windows, UNIX, VMware, etc.
• Understanding of Cloud and New Stack Technologies such as Azure, Docker, Kubernetes, Cloud Foundry, IBM Cloud, OpenStack, OpenShift, etc.

System Requirements

Ensure your system meets the following requirements before attempting the exam: 

• Desktop computer or laptop (PC or Mac) connected to a power source.
• Webcam (portable enough to scan the room), computer, or plug-in microphone (headset microphones or headphones are not allowed), and speakers must remain ON throughout the test.
• Chrome browser with pop-up blocker disabled.
• Dual monitors are not allowed.

Environmental Requirements

Adhere to the following environmental requirements during the exam: 

• Maintain a clear desk and workspace, clearing off whiteboards and bulletin boards.
• Remain alone in the room throughout the test; book a conference room or equivalent private space if taking the exam at your workplace.
• Cell phones or tablets are not permitted.
• Do not leave your seat during the exam.
• Communication is restricted to the proctor only.

Identity Confirmation

You will need to confirm your identity with the proctor, including providing your ID and answering security questions set during account creation. 

Accommodation

If you require accommodation to access the exam, please create a support ticket to request assistance. Dynatrace is committed to ensuring exam accessibility for all individuals. 

Note: You can reattempt this certification exam after 14 days. However, you only have four attempts in a one year period. Please plan accordingly.

Upon completion of this learning path you will be able to: 

• Describe the value Dynatrace brings to observability and security though the various capabilities available 
• Demonstrate the ability to navigate the Dynatrace platform at a high level 
• Navigate through a monitored business application, starting from the user interface and through all layers of the application, including services, database and infrastructure
• Navigate Smartscape and infrastructure health
• Analyze a problem identified by Dynatrace, showing root cause and impact
• Explain how you can use Notebooks and Dashboards to investigate a problem, determine the root cause, share results with stakeholders, and proactively monitor systems to prevent the issue going forward
• Explain how Dynatrace could help remediate problems through workflows and automation
• Describe the function and purpose of DQL at a high level