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Observability

AI Observability in Dynatrace

Monitor generative AI applications: LLMs, agents, prompts, tokens and evaluations.

1. What is AI Observability for? #

Monitor generative AI applications: LLMs, agents, prompts, tokens and evaluations.

The principle #

AI Observability gives end-to-end visibility into AI workloads: services, large language models (LLMs), agents and protocols. The app tracks model calls, their token cost, latency and answer quality.

AI Observability : Application → Instrumentation → Grail → AI Observability

2. Key features #

What the app offers.

Overview #

FeatureRole
Flux de promptsAgent and LLM interactions: model version, token count, prompt and response
Vue traceAgent span hierarchy and tool calls, for debugging
ÉvaluationLLM-as-judge: verdicts and scores on agent runs
TechnologiesMore than 20, including OpenAI, Amazon Bedrock, Gemini, Vertex AI, Anthropic, LangChain

3. Getting started #

First steps.

Step by step #

  1. Instrument the application with OneAgent, which automatically covers many AI frameworks.
  2. Open the app and spot the most expensive or slowest models.
  3. Drill into an agent trace to see tool calls.
  4. Add evaluations to track quality.

Prerequisites #

  • OneAgent, and for cloud AI services the provider's cloud monitoring.
  • A Dynatrace Platform Subscription (metrics, traces and logs on Grail).
Sensitive data. Prompts and answers can contain personal data: decide what you capture and mask. OpenLLMetry support is end of life: follow the documentation to migrate.

Sources #

From the official documentation consulted in November 2026: labels and availability change with platform versions.

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